J E Ekornes avd. Ikornnes - Ikornnes

Mattel G.

Veldig stort møbelfabrikk som lage stressless sofa og recliner stolene.

Johs

Fikk nettop en stressless til bursdagen og er kjempefornøyd! Beste stolen jeg har prøvd. (Stressless Globe)

Fredrik T.

bra, tommel opp

Zsolt H.

We purchased a Stressless Mary Wood lounge back in 2020 and received it in Jan 2021. Last year the controls on the recliner stopped working. Fortunately this was repaired under warranty. We now noticed that the leather on one of the recliners is fading/wearing ie. 13cm x 7cm patch. This is unacceptable for an AUS$11,000 lounge. It's only my wife and I living in the house so its not as if the lounge has witnessed any heavy duty use. In the past we have purchased far cheaper leather lounges that have lasted over a decade. For our retirement we thought we would treat ourselves to something special. In hindsight this was a very bad idea/purchase. We will certainly stay clear of any Stressless furniture in future.

Albert. D.

Our set it's less than a year old, and the back rest totally collapsed, this set cost $10,000 and was the floor model, now that company is not warranty their product, because is a model, even when their warranty on the outside of the couch is 5 years, I highly recommend future customer to stay away from making this type of mistake. Save your money and headache's

Michael W.

I would like to share my unfortunately very bad experiences with a TV armchair today. It's the Stressless Sam by Ekornes.
This also involves the service of the furniture seller meinZuhause.de.

I am so frustrated because I consider Stressless to be a premium brand, but in my case, the quality does not live up to this claim. I ordered the Stressless Sam TV armchair in 2022 from the seller, and it was delivered in August 2022. At first, I was very satisfied with my choice.
However, in August 2022, I noticed the following two defects:
1. The lower part of the footrest could no longer retract and has been scraping against the floor since then.
2. The remote control for adjusting the seating position no longer worked. It couldn't be reset. So, the chair couldn't be adjusted anymore.

According to the warranty, I first contacted the seller on August 30, 2023, asking for the defects to be rectified. I provided a description of the problems and a video showing the footrest defect. Despite meinZuhause.de's initial email response, there was still no progress.

So, on October 30, 2023, I contacted Stressless Germany to get things moving. Although I was referred back to the seller, shortly afterward, I received a service provider's appointment offer. They appeared in the first week of November and replaced the remote control. However, they did not repair the footrest but instead created a damage report.

After that, nothing happened. I contacted the seller several times - without any results. On December 21, 2023, I received a package with a spare part directly from Stressless by mail. I immediately informed the seller again so that they could instruct the service provider. When my patience ran out in February 2024, I contacted Ekornes directly in Norway, the owner of the Stressless brand. Immediately afterward, the service provider contacted me to repair the chair. The planned date is April 30, 2024 - eight months after the initial defect was reported.
In early April 2024, the replaced remote control failed again - and probably needs to be replaced once more. I informed the seller, but I doubt they will manage to arrange for the service provider to replace it.

My conclusion: Unfortunately, I can only warn everyone against buying a Stressless Sam. In my experience, the quality is inadequate and does not correlate with the price and brand claim. Additionally, not every seller is interested in providing good service.

Ralph M.

Habe Stressless Sessel von Ekornes jetzt schon über 6 Jahre und bin sehr zufrieden. Komfort wie er sein muss. Danke

chris J.

Produkt is rampzalig vertegenwoordigd in Vlaams Belgie. In tegenstelling tot Nederland vind je een keuze van dealers waar je het raden naar hebt welke modellen ze toevallig al of niet als winkeldochter staan hebben. Je vind meer promotie eindereeks dan een zicht op wat er nu echt kan laat staan dat je ook maar ergens adviesprijzen kan vinden of een sterdealer van dit produkt. De ellendige losse voetbankjes die eeuwig in de weg staan zijn eindelijk beschikbaar met een uitschuifbare geintegreerde voetsteun. Echter nergens is duidelijk welk model van relax hier mee kan uitgerust worden al dan niet. Adviesprijzen zijn ook al nergens te bespeuren , dus de tijdelijke januari actie is gebaseerd op een vliegende start zonder vaste basis.